1. Turn the G1 off. If it’s frozen on, take the battery out and put it back in the unit.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0S-iF4bNiiY5qtPNt0xfGjS-hlKzuc148bgjdT_y1i9o1RTEfACAHcGhkLNm-tXrZZnQjVM8Xhi37CBHglGrIO2hMLZUst0hoBiulDeM3m9P7AtBDq1aa018yEDoi3uNoMpYHWiPLRR9r/s200/tmobile-g1.png)
2. Hold the Home and Power keys down at same time for about 25 seconds. You will see a yellow triangle screen with exclamation point in the
middle.
Now to wipe the device clean:
3. Press Alt+L.
4. Press Alt+W for a factory reset.
5. Press the Home and Back keys again for about 25 seconds.
The device should then reset again and the hard reset is complete.
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0S-iF4bNiiY5qtPNt0xfGjS-hlKzuc148bgjdT_y1i9o1RTEfACAHcGhkLNm-tXrZZnQjVM8Xhi37CBHglGrIO2hMLZUst0hoBiulDeM3m9P7AtBDq1aa018yEDoi3uNoMpYHWiPLRR9r/s200/tmobile-g1.png)
2. Hold the Home and Power keys down at same time for about 25 seconds. You will see a yellow triangle screen with exclamation point in the
middle.
Now to wipe the device clean:
3. Press Alt+L.
4. Press Alt+W for a factory reset.
5. Press the Home and Back keys again for about 25 seconds.
The device should then reset again and the hard reset is complete.